Frequently Asked Questions

Questions About Our Company Philosophy

Does Earth Mind and Body Essentials test on animals?
Earth Mind and Body Essentials only uses products that have been tested on by willing friends and family members! Never Animals! If all body care companies would use only toxin free products there would be no need to do any animal testing at all. You can help make this happen by buying toxin free products from companies that don’t test on animals.

Are your ingredients Vegan friendly? 
Most of the ingredients we use are vegan; however, ingredients we permit include beeswax, honey, and milk. All of these substances can be produced and are sourced without harming any animals.

Do you disclose all your Ingredients?
Each product we carry is accompanied by a complete, full disclosure ingredients list detailing its simple composition to enable you to make a clear and informed choice.  

What does Natural and Organic mean?
An ingredient is classified as a natural ingredient if no part of that ingredient has been altered even with non-synthetic ingredients. An ingredient is organic if it is not genetically modified and is free from pesticides and chemicals.  At Earth Mind and Body Essentials, we always start with searching for certified organic ingredients for our products. However, many small producers cannot afford the high cost of certifying their ingredients although they adhere to organic standards. As we do use some uncertified “natural” ingredients, we are not 100% organic. However, you may feel confident in knowing we always choose and source organic ingredients where possible. On average our products contain 85-95% organic ingredients and each organic ingredient is indicated with an * on the label. Each ingredient that may or may not be organic due to availability will be indicated with a +/-.

Are Your Products 100% Natural?
Yes! Only the purest essential oils, absolutes, resins, plants and seed oils are used in our formulations. All products are made using Organic, Wild-crafted and/or Sustainably Farmed and Non GMO ingredients. We do not permit the use of artificial fragrances, parabens, and other synthetics.

Why all natural, organic and/or wild-crafted?
Associate professor of biology at North Carolina State University, Heather Patisaul, Ph.D., is quoted in Time Magazine, saying: “When you eat something, it’s broken down by your liver and digestive system. But when you put something on your skin, there are times when it can enter your bloodstream without being metabolized.” There are many toxic chemicals in cosmetic products that have been clinically proven to cause cancer, tumors, irritation and many different skin disorders. Earth Mind and Body Essentials uses no synthetic chemicals, chemical preservatives, artificial fragrances, artificial colors, harsh detergents or any other unhealthy toxins and instead uses all natural, organic and wild-crafted ingredients. Organic Certification is costly for us as artisans. We believe it is more important and valuable for us to build relationships with our customers than to sell our customers a more expensive label just to prove a point. We do our best to find the highest quality herbs for our customers without spending a leg and an arm for them.

Why not Perfumes or Fragrances?
Perfumes and fragrances are synthetic chemicals that do not have any medicinal or aromatically therapeutic value. Earth Mind and Body Essentials’ products smell fresh and pleasing because what you smell is real. The wonderful aromas in are from real fruits, pure essential oils, and pure absolutes. There are never any synthetic fragrances.

What exactly are pure essential oils? Why do you use them?
They are concentrated, highly aromatic components of plants & fruits whose molecular structure is close to that of our skin and therefore readily absorbed by the skin. Unlike synthetic fragrances that mask our natural scent, essential oils work with our natural scent creating a unique and signature experience on each person. When carefully chosen, they are long lasting with a clean and authentic tone.

Do your products contain anti-oxidants? Is that a good thing?
Every moment, we are slowly deteriorating. Free radicals such as the sun, smog, smoke, cigarettes, etc. attack us, causing aging, wrinkles, and cancer. Antioxidants protect us by fighting off damaging free radicals. Your skin needs antioxidants for sun protection and protection against all damaging free radicals.  Many of the base ingredients in our products contain anti-oxidants and are formulated in mind for your own body to harness as needed.

Why not use Preservatives?
There are many preservatives out there that are considered natural, and are proven to be safe, but not all of these preservatives are created equal, and unfortunately, many of them are toxic and bad for our health.  Earth Mind and Body Essentials only uses natural ingredients and doesn’t use any potentially harmful or toxic preservatives. 

How can you formulate products without using Preservatives?
The main problem with using water in products is that wherever there is water, mold and bacteria will always grow (unless you use a synthetic or processed/altered preservative). Earth Mind and Body Essentials uses Rosemary Extract in our oil-based products, which is a completely natural antioxidant that is used to naturally prolong the shelf life of the oils within the products.  Vitamin E oil is used and does this as well.

Questions About The Ingredients We Use

Are the sugars, butters, and salts used in your products unrefined?
Earth Mind and Body Essentials strives to use only the best, most organic ingredients in all of our products. Refining ingredients causes them to lose nutrients and minerals. Therefore, we prefer to use ingredients that are unrefined and contain all of their natural benefits!

Do you use nano-size zinc oxide in any of your products?
The zinc oxide we use is non-nano sized particles and is of the purest form we can find. Zinc oxide is known to provide both UVA-1 and UVA-2 and some UVB protection. Given that it is difficult to achieve high UVB protection with zinc alone we may use a sun protective carrier oils as well to boost protection. Our sun protective products are great for 'everyday use' but if you enjoy 'lying out' in the sun or want a lot of coverage, especially in harsh midday sun, you may require, and should seek out, a stronger alternative.  Likewise, if you are spending a lot of time in the sun, you will want to make sure not to use any photo-toxic essential oils.  See our section on Safety for more information.

Do you use GMO ingredients?
All of our products are GMO-free. You can help too by choosing GMO-free products too.

Do your products contain wheat?
Some people who are allergic to wheat can get a skin reaction when they use products that contain wheat or gluten products. You should avoid products that contain wheat, barley, malt, rye, oat, and avena sativa (oat bran).  We use wheat germ oil in our dog shampoo bars and some shampoo bars.

Do your Products Contain Soy?
Some products contain Soy derived Non-GMO Tocopherol (Vitamin E) as a preservative. This is formulated at a very low dilution to maintain product freshness.

Questions About Our Soap

What makes a good bar soap?
A good bar soap balances bar hardness (durability), lather quality (both fluffiness and stability), and moisturizing ability. These different properties come from the different fatty acids that make up molecules of the organic vegetable oils we use as the base of our herbal soap. Unfortunately, the fatty acids that are moisturizing are not those that contribute much to lather quality, and the ones that make great lather are drying to our skin. A perfect bar soap is the result of carefully balancing the fatty acids to maximize the bar's hardness, lather quality, and moisturizing ability. Super-fatting can increase the effectiveness of each bar too.

Do Earth Mind and Body Essentials soaps contain lye?
All true soap, and ours included, is made using lye (NaOH, "sodium hydroxide"). Even transparent "glycerin" soap and "melt and pour" soaps are made using lye. (Transparent glycerin soaps are made from oil and lye, like opaque soaps, except that a sugar-alcohol compound is added to maintain transparency.) In a properly produced soap, lye is a raw ingredient, but there is no lye that remains in the final product. All lye is consumed in the saponification process and presents no danger to you. Super-fatting further assures that all lye is consumed.  

What is super-fatting?
Super-fatting is a process that provides extra special skin-nourishing oils to be added mear the end of the soap-making process. All Earth mind and Body Essentials’ soaps have super-fatted recipes. Super-fatting soaps does not make your skin oily. Rather, it allows your skin to maintain its natural moisture levels.

How does Earth Mind and Body Essentials Soap get its soap colours?
All the Earth Mind and Body Essential’s Soap colours come from plant ingredients. In most cases, herbs provide the color, though some vegetable and essential oils also contribute color. Because the herbs we use may vary from batch to batch based, our soap bars often exhibit slight variations in color. This is completely normal. This slight variation is one of the reasons why many people choose to use synthetic pigments although Earth Mind and Body Essentials is not concerned with this.

Do any Earth Mind and Body Essentials Soaps contain SLS?
No. SLS (sodium laurel sulfate or sodium laureth sulfate) and other surfactants are often added to soaps to increase lather quality. They are commonly found in soaps, including many marketed as natural soaps, as well as glycerin soaps, liquid soaps, and shampoos. As synthetic compounds, SLS and other surfactants dry out your skin and, for many people, cause irritation. At Earth Mind and Body Essentials, we use neither SLS nor any other surfactants. We focus on making a high quality soap from organic oils that doesn't depend on surfactants for its lather. We carefully balance the oils in our base recipe to provide the proper fatty acid mix for a wonderful, rich - and most importantly - completely natural lather. We also super-fat our recipes to support this process.

Questions About Our Deodorants

I use a deodorant crystal.  It’s safe and natural, right?
A deodorant crystal is a salt crystal made usually of Potassium Alum or Ammonia Alum.  It has Aluminum contained in it (Alum). See more information on Aluminum here

Questions About Our Policies

Do you have a store front? Can I buy in person?
Please see our Markets and Events section here for the next store front opportunity.  Also, Earth Mind and Body Essentials would like to organize a pick up order at the next event option in case someone is local and would like to save on shipping costs.  Please let us know if you are interested in this option.

What kind of packaging is used?
Where possible, our products are packaged in traditional apothecary style amber glass (to protect from sunlight). Where EMABE’s has used plastic packaging, is because there are not paper or glass alternatives currently offered that work appropriately with the product use.  EMABE is committed to continuing to work with companies in encouraging other packaging options.  All plastic used in the packaging is made of Polypropylene #5 Recyclable (to recycle the PP container, HDPE platform needs to be removed. And this is why it is considered "limited recycle" and the recycle logo is not on the container). BPA Free (Product is not manufactured with BPA, DEHP, DBP, BBP, DINP, DIDP, DNOP, PFOA, PFOS, PVC, HIPS Mercury or Lead).

Do you accept phone orders?
At this time, Bella Bardot can only accept orders online. Shopping on our site is safe and secure. We use PAY PAL with a Secure Sockets Layer (SSL) encryption to keep your information safe, and we never distribute your personal information to third-party vendors.

What happens if my shipment is Damaged?
If your package was damaged during shipment, save the box and merchandise and notify us immediately at support@earthmindandbody.ca.

Can I Cancel or Change an Order Once It Has Been Placed?
Once you submit your order, it may too late to be changed or canceled. Contact us immediately by email if you need to cancel the order to see what is possible. If you are not fully satisfied with our product please email us stating the reason you are unhappy so we can address the situation promptly. 

Where do you ship to?
We currently ship to U.S. and Canada only. Due to the nature of our products we want your shipment to be in transit for as short a period as possible. Therefore we try to ship all orders by Expedited Mail. 

Questions About Safety Considerations

How Can I Maintain Product Freshness and How Long Do your Products Last?
Since our products are formulated without artificial preservatives, we suggest using them daily to reap the benefits of their vital nutrients while they are still fresh. Look to see if there is best before date stamped on the package but if not, most of our products will remain fresh for 6 months to 12 months.  We recommend keeping products away from excessive heat, direct sunlight, humidity and/or excess moisture. Ideally any unused product(s) should be kept in a cool, dry area.

Are Earth Mind and Body Essentials’ Products hypo-allergenic?
There is no defined methodology to test for allergic reactions in beauty or personal care products, nor is the use of the term “hypoallergenic” regulated. Similar to airborne and food allergies, topical allergies are unique to the individual. A product that may work beautifully for one person can irritate another. We always recommend doing a patch test prior to using any product. Here’s how: place a small amount on the inside of the wrist or inner thigh and look for a reaction. If any redness or irritation occurs, stop using the product immediately.

Can I use Earth Mind and Body Essentials’ products on my sensitive skin?
Although we cannot guarantee it, chances are, yes. Most skin sensitivities are aggravated by the synthetic ingredients in lotions, creams, make-up, and soaps. Without these ingredients, however, there is nothing left to irritate your skin.  Many doctor recommended sensitive skin soaps contain many unnecessary chemicals that can, and do, irritate your skin so you may be a bit uncertain.  In this case, you may want to try our Hemp and Aloe Unscented products which are for the most sensitive of skin.

I’m pregnant, or nursing. Can I use your products?
Some ingredients may be contraindicated for pregnant or nursing mommies. Please consult with your physician or mid-wife if you have concerns. You can find more information on safety in using essential oils during pregnancy here.

Are your products safe for kids?

Since Earth Mind and Body products do not contain any synthetic chemicals, parabens, sulfates or harsh detergents, artificial fragrances or colors, phthalates, Earth Mind and Body Essentials’ Products are safe for kids to use.  There are some safety considerations with essential oils for kids, however, so please see the Essential Oils Safety page here.

Commonsense Precautions
As with any product that touches our skin, please discontinue use if irritation develops. Any product, even when made with the most natural, gentle ingredients can be irritating to certain individuals. Every body has different sensitivities and any product or ingredient can affect people differently.

Disclaimer 
The content on this website is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Always consult your doctor if you are pregnant, lactating or have other health conditions before applying these products. Keep out of eyes & mucous membranes. All of our products should be used with the same care and caution as any other bath or household product that you use.